Neon Reel Empire respects the privacy of every adult who visits the platform. This Privacy Policy explains what data we collect, how it is used, and the choices you can exercise. By continuing to use the service you consent to the practices described below.
Information collected. When you create an account we store your display name, email address, time zone, and optional profile preferences such as avatar choices. Our servers automatically log IP address, browser version, device type, language settings, gameplay selections, crash reports, and session duration. If you contact support or submit feedback, we retain the conversation and attachments so we can respond effectively.
Use of information. Account data allows us to authenticate you, synchronize progress between devices, send operational notices, and personalize the dashboard. Aggregated analytics help us prioritize new playlists, monitor stability, and plan accessibility improvements. Neon Reel Empire never sells personal data or shares it with advertisers.
Cookies. Essential cookies maintain login sessions and keep security tokens valid. Performance cookies measure load times, detect crashes, and help us troubleshoot issues. Preference cookies remember settings such as muted audio, color themes, or consent decisions so you do not need to reconfigure the interface every visit. You can manage cookies through your browser; disabling essential cookies may limit functionality.
Third parties. We rely on vetted partners for hosting infrastructure, content delivery, email notifications, crash reporting, and analytics. Each partner receives only the information necessary to provide its service and must follow confidentiality obligations aligned with this policy. Partners are prohibited from using Neon Reel Empire data for their own marketing.
Security and retention. Data is stored on encrypted servers with access restricted to trained personnel. Support conversations are retained for up to twelve months, while anonymized analytics may be stored longer to track trends. We routinely review stored information and delete records that are no longer needed for operational or legal purposes.
Your rights. You may request access to, correction of, or deletion of your personal information by emailing privacy@neonreelempire.com from the address associated with your account. We respond within five business days and complete verified requests as quickly as possible. Neon Reel Empire is intended for adults 18+; please do not provide personal data if you are underage.
Changes. We may update this Privacy Policy to reflect new features, regulatory guidance, or partner relationships. When changes occur we revise the “last updated” date and post the amended version here. Continued use of the platform after updates constitutes acceptance of the revised policy.